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Frequently asked questions
The quick answers on turnaround, files, proofs, pickup and payment.
How fast will my order be ready?
Most products print and ship in 3–5 business days after your proof is approved. Larger or specialty items can take a little longer — the estimate shows at checkout.
What file should I send?
A print-ready PDF is ideal, with fonts outlined and images at 300 DPI. Not sure? Send what you have, or add our design option and we’ll build it correctly for you.
Do I get a proof before it prints?
Yes. Every job gets a digital proof to approve before it goes to press — nothing prints until you sign off.
Can I pick up locally instead of shipping?
Yes — local pickup is available in Totowa, NJ. Choose it at checkout and we’ll let you know when it’s ready.
How do I pay?
All major cards online, and we can take cash or other methods for local pickup orders.
Can you design it if I don’t have artwork?
Absolutely. Add the design option on the product and our team creates it from your logo and details. See our Design Services page for what’s included.
What if there’s a problem with my order?
If we made an error or the product arrives defective, we reprint or refund it. Just reach out within 7 days of delivery with photos.
Still have a question?
Call or text us and we’ll help you sort it out.
Call or text (908) 468-0023